Know how to organize and lead a problem-solving approach, following the 8D methodology, on the problems of the organizing company and in its industrial context.

Know the 8 steps of the 8D process, their associated tools and understand their logical flow.

Mastering root cause research techniques (the most important basic techniques in any problem-solving methodology).

Use appropriately the update links between 8D and the FMEA to confirm the risks of an action plan decision, then update the Control Plan and the instruction sheets

Know the IATF 16949: 2016 problem solving requirements (Chap 10.2.3), in the context of the organizing company.

Know the specifics of the 8D method and its differences compared to other problem-solving methodologies (PDCA, A3, QRQC, etc.).

Training adapted “tailor-made” and focused on workshops applied directly to examples of concrete problems of the organizing company (case studies used if necessary).

Theoretical parts organized in a dynamic and interactive way (mini workshops in sub-groups, quizzes, questions, etc.)

This training includes post training support for a period of 6 months (email exchanges, webinars, phone, response time depending on the trainer’s availability).

Cold evaluation questionnaire for the training achievement completed 3 months after training, by each participant, with their hierarchy.

Training available online or face-to-face.

Training sessions for up to 8 people- please contact us if need of more participants.

Each participant receives a training manual in English as well as exercise and workshop files used during the session.

Each participant should have a PC with MS Excel (2007 or later) installed and ready to be used.

For face-to-face training, the room must have a video projector as well as a flipchart and a whiteboard with coloured markers in working order.

Methods of evaluation training:

• Level assessment quizzes for each participant at the beginning and end of the training session.
• Cold evaluation questionnaire for the training achievement completed 3 months after training, by each participant, with their hierarchy. The goal is to confirm with them the usefulness of the training at their workstation and to plan the necessary follow up actions
• Hot satisfaction questionnaire completed by each participant.

Anyone likely to lead or take part in problem solving in the organizing company.

Minimum 1-year experience in production, project, method, quality, engineering in industry.

Experience with the organizing company’s products and manufacturing processes.