Understand and know how to lead a problem-solving approach, following the 8D methodology on the problems of the organizing company and in its industrial context.
Learning operational objectives
Know the basic steps of a problem-solving process.
Mastering root cause research techniques (the most important basic techniques in any problem-solving methodology).
Make appropriate use of the capitalization step, including the updating of production design and monitoring standards and documents (FMEA, monitoring plan, instruction sheets, etc.).
Know the IATF 16949: 2016 problem solving requirements (Chap 10.2.3), in the context of the organizing company.
Understand the specificities of the different existing methodologies and know which methodology to choose according to the context (8D, A3, QRQC, etc.).